Plum Hill Customer Login

Plumhill Policies

Animal Testing:
Plumhill is a Cruelty Free product. As animal lovers ourselves, we never test our products on animals nor will we ever.

Sales Tax:
Idaho residents will be charged 6% sales tax.

Return Policy:
We will gladly exchange your unopened/unused product if returned within 7 days. If product is damaged during the shipping process, we will replace your product if we are notified of the damage within 7 days. We do not refund the cost of shipping.

Check Return Policy:
There will be a $35.00 Check Return Fee

Shipping Policy:
  • Shipping is handled USPS, Fed-Ex or Ups which ever is less expensive for our customers.
  • Almost always, we ship your product immediately. If there is going to be a delay, we will notify you via e-mail. You should expect to see your products within 5-7 days of placing your order. If they don't arrive please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please contact us directly for any special shipping requests and we will do our best to make arrangements.
  • We are happy to accept international orders, however we will have to e-mail you the actual shipping costs and approval to ship.
  • Due to temperature concerns, we are unable to ship our Body Butters to Post Office Box addresses.
  • In an effort to recycle, we reuse shipping boxes, packing peanuts, paper and bubble wrap if they are in good condition.
Press Contact
For public relations information, press releases and press photography, please contact Jeanne Kissman at (208) 939-4909 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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