Plumhill Policies
Plumhill is a Cruelty Free product. As animal lovers ourselves, we never test our products on animals nor will we ever.
Sales Tax:
Idaho residents will be charged 6% sales tax.
Return Policy:
We will gladly exchange your unopened/unused product if returned within 7 days. If product is damaged during the shipping process, we will replace your product if we are notified of the damage within 7 days. We do not refund the cost of shipping.
Check Return Policy:
There will be a $35.00 Check Return Fee
Shipping Policy:
- Shipping is handled USPS, Fed-Ex or Ups which ever is less expensive for our customers.
- Almost always, we ship your product immediately. If there is going to be a delay, we will notify you via e-mail. You should expect to see your products within 5-7 days of placing your order. If they don't arrive please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please contact us directly for any special shipping requests and we will do our best to make arrangements.
- We are happy to accept international orders, however we will have to e-mail you the actual shipping costs and approval to ship.
- Due to temperature concerns, we are unable to ship our Body Butters to Post Office Box addresses.
- In an effort to recycle, we reuse shipping boxes, packing peanuts, paper and bubble wrap if they are in good condition.
- Free Shipping does not apply for Wholesale Accounts
For public relations information, press releases and press photography, please contact Jeanne Kissman at (208) 939-4909 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Plum Hill Products
